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Below we have listed some frequently asked questions to help you better understand us and how we can help you.

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How much are your extermination services?

We charge a flat rate of $199 per room based on the entire home being treated for chemical treatments.

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Heat Treatment costs have a number of variables, but the average cost is $3,000-$5,500 for a house.

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Will you treat just one room?

No. We only provide service to the entire home due to the probability of them spreading.  If you cannot afford to treat the entire home, hold off on the extermination until you can. Treating certain areas of the home is a waste of money and will not provide an effective extermination. â€‹

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Do you provide inspections?

The only inspections we perform are for Service Contract customers. We do not perform inspections prior to extermination. 

We don't provide inspections for a number of reasons, the main reason is cost. Sending someone to perform an inspection is a major expense and by cutting that expense it dramatically lowers our overhead. This means a major savings for you. Just compare our prices to our competitors. We will provide you a free, no obligation phone consultation to guide you though your self inspection and answer any questions or concerns you have about Bed Bugs or our services.

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Inspection Warning: You can see Bed Bugs and find the evidence yourself. On average we preform 12 exterminations a month for people that did not have bed bugs. These families were completely convinced they did have Bed Bugs because an exterminator did an inspection, and lied to them. This is often done to scare them into paying for a treatment they don't need. If a company offers free inspections, be even more leery. Don't get me wrong, there are good companies out there, but there are also bad guys. 

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Are you discreet?

YES. We are one of the few extermination companies that can come in stealth.

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Do I have to leave during the extermination?

Yes,4 hours for a chemical treatment and 12-16 hours for heat treatment.

 

Do I have to remove pets from the home during the extermination?

If you like them, yes. 

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How soon can I get an extermination done?

Same day and next day service are often available. 

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What is your service area?

Based out of the finger lake region,  We service Rochester to Syracuse, Binghamton to Bath and all points between.

As a rule of thumb, if you are 2 hours or less from Elmira, NY - We got you! 

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© 2019-2025 by Custom Pest Control

Formally CNY Bed Bug Extermination

Email:

eric@CNYBedBugExtermination.com

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Custom Pest Control

125 Millard Street

Dundee, NY 14837

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